6/7/2020
There is a general misconception about user adoption. Some believe that it means people will love whatever the new thing is and fully embrace it with big smiles and joy in their heart. While that would be nice, it is not what user adoption is all about. At its simplest, user adoption means … well, the adoption of the change by the user. It is not that they like it … or like you for that matter … but that they use it. An equally important key to consider with user adoption is the understanding that the sooner they adopt the change, the sooner you receive return on your investment and achieve your business objectives. The timely adoption of a change plays a crucial role in the overall success.