NetDocuments, the world’s #1 trusted cloud platform where legal professionals do work, today highlighted how Walker Morris LLP has increased efficiency and enhanced client service using NetDocuments.
Based in Leeds, UK, Walker Morris serves a number of blue-chip clients across a wide range of sectors, including manufacturing, retail, corporate and finance, healthcare, private equity, technology and media and real estate. The firm currently employs 450 people, including 51 partners.
The implementation of NetDocuments was carried out by Advanced, a NetDocuments Certified Services Partner. Since moving to a cloud-based document management system, Walker Morris’ legal staff have been able to easily edit and collaborate on documents with colleagues and clients remotely or in the office. Used as a single source of the truth, NetDocuments keeps all documents in one place, enabling legal staff to easily find and access files, with the peace of mind that they are secure and protected.
“NetDocuments works really well for anybody who needs to share documents and files within a team or with different departments. It’s perfect because you can access all the documents you need”, said Liz Graham, Partner, Walker Morris. “It works perfectly from the point of view of flexibility, and home working, because it enables people to select a file electronically, see the current status of the matter, and pick it up from there.”
The folder mapping and predictive filing capabilities of NetDocuments have ensured that emails and attachments get safely added to the appropriate matter files right away, reducing the tedious process of manually filing emails. In addition, NetDocuments’ SetBuilder has enabled Walker Morris’ legal team to assemble document sets twelve-times quicker, allowing them to focus more on client service and to deliver projects faster, with less stress.
“At a previous firm, it took about six hours to just build a small bible, and the platform used to crash all the time and delete everything — which wasted valuable time as we had to battle technology instead of serving our clients” said Abbie Thomas, Corporate Paralegal, Walker Morris. “But building a bible on SetBuilder can take half an hour. Straight away, the amount of time that is saved is extremely beneficial.”
“Streamlining internal processes is essential for any modern law firm, as lawyers look to deliver a high-quality service to their clients. It is therefore vital firms have the appropriate cloud-based tools and technology that enable increased efficiency and productivity,” said Andy Baldin, Vice President of International Business at NetDocuments. “It’s been great to work with Walker Morris to transform its document management capabilities, to enable its staff to deliver exceptional client service in a seamless and hassle-free fashion”.
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