NetDocuments Introduces NetKnowledge Enterprise Search Powered by BA Insight

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NetDocuments, the leading secure multi-tenant cloud-based content services and productivity platform for law firms, corporate legal teams, and compliance departments, today introduced NetKnowledge powered by BA Insight.

NetKnowledge, the result of a collaborative partnership between NetDocuments and BA Insight, makes all content stored in NetDocuments part of a customer’s enterprise search. NetKnowledge allows users to get the data they need in one search, instead of spending time looking in multiple places.

NetKnowledge connects the enterprise search capabilities directly to the NetDocuments search APIs, eliminating the need to maintain a document index outside of the document management system (DMS). The partnership between NetDocuments and BA Insight creates a best-of-both-worlds scenario, federated for DMS and creating a single index for other items.

“Our strategic partnership with NetDocuments and introduction of NetKnowledge is a market changing event.  I am proud of how our two organizations worked together on the development of a ‘first of its kind’ enterprise search solution that provides customers with the flexibility to implement federated search at index/query time or a hybrid implementation combining the two to provide an extraordinary, internet-like user experience,” said Massood Zarrabian, CEO at BA Insight.

NetKnowledge powered by BA Insight delivers the following benefits:

Eliminate Downloading and Indexing Data for Search: No longer does content within NetDocuments need to be downloaded and indexed to be part of an organization’s enterprise search. Simply search within the NetDocuments platform, and NetKnowledge will find relevant data--along with information from other sources —and present it to users.

Enforce Access Controls on Sensitive Information: Sensitive information may need to be restricted to certain individuals, but that data also needs to be available to others via enterprise search. NetKnowledge respects data restriction policies at the source and will only present data to individuals with proper access rights.

Manage Large and Disparate Data Sets Across the Organization: NetKnowledge helps organizations bring all its data together to form a single source of truth, so users do not have to perform multiple searches in different places to get the information they need.

“We are thrilled to partner with an enterprise search market leader like BA Insight to deliver continued innovation to our customer base,” said Reza Parsia, NetDocuments’ VP, Strategic Partner Management. “The amount of data within organizations is increasing, as well as the number of data sources. With so much information, finding the necessary files can be like searching for a needle in a haystack. Enterprise search now delivered by NetKnowledge addresses these concerns.”

The combined solution dramatically increases user productivity and efficiency by bringing enterprise search to where users work, taking advantage of BA Insight’s in-app integration that provides access to information from over 70 enterprise systems - all from directly within NetDocuments.

NetDocuments customers interested in learning more about NetKnowledge can contact NetDocuments to learn more and read the detailed blog post.

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About NetDocuments

Founded in 1999, with more than 2,850 enterprise customers worldwide, NetDocuments is the legal industry’s most trusted cloud-based content services and productivity platform. Complete with state-of-the-art built-in security, compliance and governance solutions, NetDocuments offers document management, email management and collaboration technology complete with disaster recovery, enterprise search, and matter centricity features. For more information about NetDocuments, please click here.

About BA Insight

BA Insight provides a connector-based software portfolio that solves internal enterprise search problems by deploying internet-like search within your existing infrastructure. Our technology delivers unparalleled enterprise search experiences that focus on users – delivering highly personalized and relevant results. By bringing the internet to the enterprise, we help maximize the value of intranet and digital transformation projects. Our software connects millions of knowledge seekers to critical information worldwide at customers such as Amgen, Chevron, DLA Piper, Hatch, Duke Energy, Gilead, Nvidia, and Starbucks.

BA Insight is a Microsoft Partner with Gold and Silver certifications, as well as an Elastic Partner. For more information, please visit our website at, email us at, call us at +1.339.368.7234, or follow us at @BAinsight.


NetDocuments Media Contact

Jobst Elster, Envision Agency +1 (850) 459-4947

BA Insight Media Contact

Debbie Ferolito, CMO +1 (339) 933-4060

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